Cancellation Policy

 

Thank you for shopping with Trustyle Fashion LLP. We understand that sometimes you may need to cancel your order. Please read our cancellation policy carefully.

Cancellation Period:

You can cancel your order within 24 hours of placing it. Beyond this period, cancellations may not be possible due to our processing times.

Cancellation Procedure:

To cancel your order, please contact our customer service team at [email protected] or reach us on our WhatsApp number shared. Kindly provide your order number and detailed reason for cancellation when reaching out to us.

Refund Process:

If your cancellation request is received within the specified time frame and the order has not been processed or shipped, we will initiate a refund. Refunds will be issued to the original payment method used during the purchase. Please allow up to 4 – 5 days for the refund to reflect in your account, depending on your payment provider.

Exceptions:

Orders that have already been shipped cannot be cancelled. Please refer to our Returns Policy in such cases.

Contact Us:

If you have any questions about our cancellation policy, feel free to contact our customer service team for assistance.

Changes to Policy:

Trustyle Fashion LLP reserves the right to modify or change this cancellation policy at any time. Any updates will be communicated on our website.

Important Notes:

Cancellation requests are subject to review and acceptance by Trustyle Fashion LLP. We reserve the right to refuse cancellation requests if the order has already been processed or shipped.

By placing an order with us, you agree to abide by the terms of our cancellation policy.